Refund policy

🚫 JERSEY KADA – Return & Refund Policy

At JERSEY KADA, we are committed to delivering premium-quality jerseys with honest service. To ensure clarity, we follow a strict no return or refund policy, except under the conditions listed below.

✅ Return/Refund ONLY If:

• The product is damaged, defective, or incorrect

• You provide a clear, unedited unboxing video starting from the moment the package is opened

• The issue is reported within 7 days of delivery

📹 Unboxing Video is Mandatory

• The video must clearly show:

  • The sealed package

  • The entire opening process

  • The damage or defect clearly visible

• Without a valid unboxing video, no refund or replacement will be accepted

❌ Not Eligible for Return/Refund:

• Size issues (please refer to our size chart before placing an order)

• Custom name/number printed jerseys

• Items purchased during sales/offers

• Complaints raised after 7 days of delivery

🕒 Complaint Window

• All complaints must be reported within 7 days of delivery

• No requests will be accepted after this time period

📩 Contact Us

To report a valid issue, please send your unboxing video and order details to:
📧 jerseykadaonline@gmail.com